Q: Can I get some samples for the test? Is it free?
A: Yes, we can supply samples for quality check and market test. Normally sample avail-able within 7 days. The sample fee is the same as the MOQ200pcs. When you test withoutthe problem, you can place an order. Then we will refund you the sample fee.
Q: What’s the lead time?
A: It usually takes about 20 to 30 days to finish the production after receiving the depositdepend on the model and quantity.
Q: How do you ship the goods?
A: We ship samples by EMS, TNT, DHL or Fed Ex etc, for bulk orders they will be shippedby sea.
Q:Your port of shipment?
A: Ningbo or Shanghai
Q: Can you do our logo or brand on the products?
A: Yes, your customized requirements for color, logo, design, package, carton mark, etc.are very welcome.
Q: What payment methods does your company support?
A: We can accept PayPal, T/T, Western Union, Bank Transfer, Alibaba Trade Assurance.
Q: If Iwant to visit your factory, which is the nearest international airport or domesticairport?
A: Yiwu airport is the nearest, or Hangzhou airport is OK.
Q: What’s your certificates do you have?
A: We have CE, ROHS, LFGB, EMC and KC certificates for this product.
Q: Has your company ever participated in any exhibitions?
A: Canton fair, HK fair, and some overseas fairs.
Q: How do you provide warranty service?
A: If you order big quantity, we can provide you with some replacement parts.